Store Associate

CVS Health•Highland Park, IL

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides compassionate, attentive service; performs cashier and sales-floor duties; supports store opening and closing as needed; and helps keep departments stocked and operational. Associates may also assist pharmacy personnel, including through regular pharmacy shifts as an opportunity for growth and career development, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are fully stocked and operational and staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources, subject to hours worked and eligibility.
  • Employee discounts, subject to hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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