Store Associate

CVS Health•Amelia, OH

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, helping customers and supporting store operations. The role involves providing compassionate, attentive service; handling transactions; maintaining merchandise and inventory; supporting store opening and closing activities; assisting across departments, including photo and beauty; and, when needed, supporting pharmacy personnel and working shifts in the pharmacy. Associates also promote CVS services and loyalty programs that support customers’ health needs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help them locate items as needed.
  • Accurately handle cash, check, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and perform inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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