Store Associate

CVS Health • Chicopee, MA

2d

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and help improve their health care experience. The role includes providing attentive customer service, performing cashier duties, maintaining the sales floor and inventory, supporting store opening and closing activities, and helping other departments stay stocked and operational. Associates may also assist pharmacy personnel, including working regular shifts in the pharmacy, and promote CVS services and loyalty programs.

Requirements

• At least 16 years of age.
• Ability to remain upright on the feet, particularly for sustained periods.
• Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
• Close visual acuity to view a computer terminal, read, and inspect small parts or details.

Nice To Haves

• Previous experience in a retail or customer service setting.
• High school diploma or equivalent preferred, but not required.

Responsibilities

• Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
• Greet customers warmly, maintain eye contact, and help customers locate items when needed.
• Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
• Support store opening and closing activities when needed.
• Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current with services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
• Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed