Store Associate

Habitat for Humanity Portland Region • Beaverton, OR

1d • Onsite

About The Position

The Store Associate works with store team members and volunteers to manage day-to-day retail operations as directed by leadership. A typical shift may include loading and unloading vehicles, guiding volunteers, cashiering, and providing customer service. Associates are expected to work safely, efficiently, and effectively and communicate politely and respectfully with coworkers, volunteers, and customers. The role calls for energy, motivation, and a connection to Habitat’s mission.

The position is based in an open warehouse and retail environment. The schedule is 40 hours per week and may include Saturdays and Sundays as required by the manager. Shifts may be scheduled around donation pickups, and the assigned store location may occasionally change temporarily for training or support within the Portland region.

The starting compensation range is $17.34–$20.61 per hour; the full range is $17.34–$24.28 per hour. Benefits include employer-paid health, dental, and disability insurance, paid time off and holidays, a matching retirement plan, flexible spending accounts, life insurance, and an Employee Assistance Program.

Requirements

• One year of customer service experience.
• Ability to work as part of a team with staff and volunteers and follow leadership’s direction.
• Ability and desire to maintain a clean and organized work environment.
• Time-management skills, including managing donation-flow urgency and arriving promptly for shifts.
• Ability or willingness to learn to use tools and equipment safely and correctly, such as a forklift, pallet jack, and dolly.
• Knowledge of and desire to follow safety requirements, and ability to ensure store team members do the same.
• Knowledge of or willingness to learn communication tools such as telephone, email, and two-way radio.
• Ability to adapt to a changing work environment and learn new operational skills as the program develops.
• Any combination of formal education, paid work experience, unpaid or volunteer experience, and life experience will be considered.

Nice To Haves

• Volunteer experience.
• Bilingual ability in Spanish.
• A qualifying combination of education, certification, and experience demonstrating the ability to perform the position’s duties.

Responsibilities

• Greet and assist customers, load and measure items, answer questions, and operate the register.
• Greet donors, accept and inspect donations that meet store criteria, and decline donations that do not.
• Guide and support volunteers as they complete assigned tasks.
• Process and price donations.
• Stock merchandise on the sales floor.
• Clean and organize the store, including receiving areas, break rooms, restrooms, and outdoor areas.
• Assist donation-pickup drivers with residential and business pickups as needed.
• Share Habitat events, build information, and volunteer opportunities with customers, donors, and community members, and invite them to participate in donation-round-up initiatives.
• Support other ReStore locations as needed.

Benefits

• 100% employer-paid employee health insurance premiums, including medical, vision, alternative care, and prescriptions; 50% paid for dependents.
• 100% employer-funded Health Reimbursement Account (HRA).
• 100% employer-paid employee dental insurance; 50% paid for dependents.
• 100% employer-paid disability insurance.
• Vacation starting at three weeks, two weeks of sick time, 11 paid holidays, and a paid birthday off.
• 3% matching 403(b) retirement savings plan.
• Flexible Spending Accounts (FSA).
• Life insurance.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed