Store Associate

CVS Health•Tewksbury, MA

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and contribute to their health and shopping experience. The role provides differentiated customer service, operates the register, maintains the sales floor and inventory, supports store opening and closing, and helps keep departments such as photo and beauty stocked and operational. Associates may also assist pharmacy personnel, including working regular pharmacy shifts as opportunities arise, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer assistance locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide support to all departments, including photo and beauty, ensuring they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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