Store Associate

CVS Health•Boston, MA

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s services. The role provides friendly, compassionate service; handles cashier transactions; maintains the sales floor and inventory; supports store opening and closing as needed; and assists across departments, including photo, beauty, and pharmacy. Associates also promote CVS services and loyalty programs. The position is part time, with 29 anticipated weekly hours. The typical pay range is $15.00–$22.00 per hour. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Must be at least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and perform visual inspection involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure they are stocked and operational while staying current on updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other benefits and programs supporting colleagues’ physical, emotional, and financial well-being; availability depends on hours worked and eligibility.
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