Store Associate

CVS Health•Erlanger, KY

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their healthcare and retail needs. The role provides compassionate, attentive service, handles transactions, maintains the sales floor and inventory, supports store operations and helps keep departments—including photo and beauty—stocked and operational. Associates may also assist pharmacy personnel and work regular shifts in the pharmacy as an opportunity for growth and career development. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally and up to 10 pounds frequently, and to exert negligible force regularly to move objects, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and ensure departments are stocked and operational.
  • Stay current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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