Store Associate

CVS Health•Fremont, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, helping customers and supporting store operations. The role contributes to CVS Health’s efforts to provide a convenient and supportive health experience. Associates may support multiple departments, including photo, beauty, and pharmacy, and may work pharmacy shifts as an opportunity for growth and career development.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal and read or inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately process cash, check, and credit card transactions according to company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs that support customers’ health needs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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