Store Associate

CVS Health•Morrisville, NC
•$15 - $19

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their healthcare and shopping needs. The role includes providing friendly, compassionate service; completing cashier transactions; maintaining the sales floor and inventory; supporting store opening and closing activities; and assisting departments such as photo, beauty, and pharmacy. Associates also promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to exert up to 35 pounds of force occasionally and up to 10 pounds frequently, and to move objects including through overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer assistance locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to departments including photo and beauty, keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities arise.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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