Store Associate

CVS Health•Highland Park, NJ

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, helping customers and supporting store operations. The role provides welcoming, compassionate customer service; handles transactions; maintains the sales floor and inventory; supports store opening and closing as needed; and helps keep store departments stocked and operational. Associates may assist pharmacy personnel and work shifts in the pharmacy as opportunities arise, and promote CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to perform tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and differentiated service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, check, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career-development opportunities.
  • Promote CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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