Store Associate

CVS Health•Greenfield, MA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides attentive, compassionate service, assists customers with finding products, performs cashier duties, maintains store inventory and presentation, and supports store opening and closing activities as needed. Associates may support photo, beauty, and other departments, and may assist pharmacy personnel, including through regular pharmacy shifts as an opportunity for growth and career development. The position also involves promoting CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer assistance locating items.
  • Accurately handle cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities as needed.
  • Support all departments, including photo and beauty, ensuring they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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