Store Associate

CVS Health•Vista, CA

About The Position

The Store Associate is a customer-focused retail role at CVS Health. Associates work independently and as part of a team to support customers and help meet their healthcare and shopping needs. The role may provide opportunities to support different store departments, including photo, beauty, and pharmacy, and to develop skills for career growth.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, showing compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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