Store Associate

CVS Health•Norwalk, CT

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their health care needs. The role provides customer service, performs cashier duties, maintains the sales floor and inventory, supports store opening and closing, and helps ensure departments such as photo and beauty are stocked and operational. Associates may assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development. The position also involves promoting CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Must have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, showing compassion and care, and identifying and resolving service issues.
  • Greet customers warmly, maintain eye contact, and offer assistance locating items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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