Store Associate

CVS Health•Plainview, NY

About The Position

Retail Store Associates contribute to CVS Health’s customer-focused retail operations and support customers’ healthcare needs. The role involves working independently and as part of a team to provide compassionate customer service, maintain store operations and merchandise, support other departments, and help customers learn about CVS services and loyalty programs. Associates may also assist pharmacy personnel and work shifts in the pharmacy as opportunities arise.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Occasionally lift or exert up to 35 pounds, frequently up to 10 pounds, and regularly exert a negligible amount of force to move objects, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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