Store Associate

CVS Health•Springfield, VA

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s services. The role provides welcoming, compassionate customer service; completes cashier and sales-floor tasks; supports store operations and other departments, including photo and beauty; and may assist pharmacy personnel, including through regular pharmacy shifts as an opportunity for growth and career development. The position is part-time, with 24 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to exert up to 35 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly to move objects, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer-service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, check, and credit-card transactions in accordance with company policies and procedures.
  • Restock shelves, check in vendors, update pricing, and complete inventory-management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career-development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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