Store Associate

CVS Health•Billings, MT
•Onsite

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, helping customers and supporting store operations. The role includes providing friendly, compassionate service; carrying out accurate cashier transactions; maintaining the sales floor and inventory; supporting store opening and closing activities; and helping ensure departments such as photo and beauty are stocked and operational. Associates may also assist pharmacy personnel, including working regular pharmacy shifts as opportunities arise, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet for sustained periods.
  • Able to lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to perform tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities for growth and career development.
  • Promote CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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