Store Associate (Part-Time)

South Puget Sound Habitat for Humanity • Olympia, WA

22d • Onsite

About The Position

The Store Associate plays a vital role in Store operations with a strong focus on creating a rewarding experience for customers, donors, and volunteers. Sales Associates effectively utilize the point of sales system, give excellent customer service, and insure volunteer engagement. They work alongside volunteers and other employees, answering donor/customer questions in regards to pricing, homeownership, volunteering, and current projects. You are an outgoing person who likes providing great customer service, working with a team and working to support the Habitat mission. You enjoy a fast-paced work environment and a wide verity of tasks during a typical work day. You like to be on your feet and moving around the majority of your time at work.

Requirements

• High school diploma or equivalent
• Must be 18 years of age
• Ability to accurately and safely operate store equipment such as computers, pallet jacks, etc
• Strong relationship building skills with an ability work constructively with a variety of people
• Able to read, count, write and communicate effectively ensuring correct completion of all documentation
• Must be able to organize, plan and prioritize work to completion
• Ability to pass a background and reference check
• Commitment to the South Puget Sound Habitat mission and core values

Nice To Haves

• Retail/ customer service experience is a plus, but not required.
• Experience with operating a POS system
• Cash handling experience

Responsibilities

• Greet customers and donors entering the area, ensuring they receive outstanding service by providing a friendly environment
• Collaborate with other team members to keep the sales floor area clean and organized
• Answer telephone and assist callers in a professional and courteous manner
• Explain store policy to customers including sold/hold policy
• Use of radio communication between staff and volunteers
• Receive payment by cash, credit cards, or automatic debits
• Assist loading customer purchases using proper safety practices and equipment
• Maintain a high level of cash management for accuracy
• Intake appropriate donations answering customer/donor questions, and provide information on procedures and accepted items
• Stock merchandise paying attention to presentation, correct department placement, marking prices on shelves and items
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor
• Use of internet to research donated merchandise to insure fair and appropriate pricing
• Establish and maintain positive interpersonal relationships with volunteers in the store, driving engagement to build a rewarding store experience
• Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.
• Meet and endorse organization standards for record keeping and information sharing.
• Contribute to organization events, helping as necessary with set up/take down, management, networking, various tasks, etc.
• Participate in intentional learning efforts, including events relating to understanding institutional racism and building cultural competency.

Benefits

• Diversity, equity, and inclusion: We value diversity and aim to make our workplace and services accessible and welcoming to all, especially those who are most often marginalized and misunderstood.
• People First: We consider the human impact of our decisions and prioritize well-being as well as closing equity gaps.
• Community: We understand that we are connected to one another and that we must root our efforts in trust and collective achievement.
• Future Generations: We strive for lasting change. Our plans, our designs, our decisions don’t just impact the here and now; they are opportunities to serve future generations as well.
• Integrity: We do what we say we will do, and we do it honestly, ethically, and equitably. We hold ourselves accountable for our actions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED