Store Associate

CVS Health•Piqua, OH

About The Position

Retail Store Associates work in a customer-focused retail setting, both independently and as part of a team. They help customers with their needs, maintain store operations and merchandise, support other departments, and may assist pharmacy personnel. The role contributes to CVS Health’s goal of providing a connected, convenient, and compassionate health experience.

Requirements

  • Be at least 16 years of age.
  • Remain upright on the feet for sustained periods.
  • Occasionally lift or exert up to 35 pounds, frequently up to 10 pounds, and regularly a negligible amount of force, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items as needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, keeping departments stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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