Beaverton Store Associate

Habitat for Humanity Portland Region•Beaverton, OR

23h•Onsite

About The Position

The Store Associate is responsible for working with the store’s team members and volunteers to manage all aspects of day-to-day retail operations as needed and directed by leadership. A typical shift involves loading and unloading vehicles, guiding volunteers, cashiering, and providing customer service. Store Associates are expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with co-workers, volunteers, and customers. This position requires energy and motivation as well as a connection to the Habitat mission. At Habitat for Humanity Portland Region, we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick-and-mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego. Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of team members, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our team members engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Requirements

One year of customer service experience
Skill of working in a team with staff and volunteers, following the lead and direction of leadership
Ability and desire to maintain a clean and organized work environment
Time management skills, including managing donation flow urgency and timely arrival for shifts
Ability, or willingness to learn, to correctly and safely use tools and equipment, such as a forklift, pallet jack, and dolly
Knowledge of, and desire to follow, safety requirements as well as the ability to ensure that store team members do the same
Knowledge of, or willingness to learn, communication tools, such as telephone, email, and 2-way radio
Ability to adapt to a changing work environment, and learn new operations skills as the program develops
Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

Nice To Haves

Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
Volunteer experience
Bi-lingual in Spanish

Responsibilities

Customer service excellence, including greeting and assisting customers, loading and measuring items, answering questions, and cashiering
Greet donors, accept and inspect donations that meet our criteria, and decline those that do not
Guide volunteers to ensure they are supported in completing tasks assigned by team members
Process and price donations
Stock merchandise on the sales floor
Clean and organize the store, including receiving areas, break rooms, restrooms, and outdoor areas
Assist donation pick-up drivers with residential and business pickups as needed; this can be included in the team member's weekly schedule
Engage customers, donors, and community members in Habitat's mission by sharing events, details of Habitat builds, volunteer opportunities, and inviting them to participate in donation round-up initiatives.
Support other ReStore locations as needed