Store Associate

CVS Health•Vestavia Hills, AL

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and store operations. The role provides customer service, performs cashier duties, maintains the sales floor, supports store opening and closing activities, assists across store departments, and may assist pharmacy personnel, including through regular pharmacy shifts as opportunities arise. Associates also promote CVS services and loyalty programs that support customers’ health needs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, showing compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items.
  • Accurately handle cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, keeping them stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources, subject to hours worked and eligibility.
  • Employee discounts, subject to hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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