Store Associate

CVS Health•Aurora, OH

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their healthcare-related needs. The role includes providing attentive customer service, performing cashier duties, maintaining the sales floor and inventory, supporting store opening and closing activities, and helping other departments remain stocked and operational. Associates may assist pharmacy personnel and work shifts in the pharmacy as opportunities arise. The position also promotes CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal and read or visually inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help keep departments stocked and operational.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility.
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