Store Associate

CVS Health•Thousand Oaks, CA

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and contribute to CVS Health’s health and service goals. The role includes providing friendly, compassionate customer service; performing cashier duties; maintaining the sales floor and inventory; supporting store opening and closing activities; and assisting departments such as photo, beauty, and pharmacy. Associates may work regular shifts in the pharmacy as an opportunity for growth and career development and are expected to support CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, and help ensure departments are stocked and operational while staying current with services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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