Store Associate

Sherwin-Williams•West Lafayette, IN

16h•Onsite

About The Position

The individual selected for this role will be expected to work at Store #1906, located at: 931 Sagamore Parkway, West Lafayette, IN 47906. This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be able to work at Store #1906, located at: 931 Sagamore Parkway, West Lafayette, IN 47906.
Must be able to work closely with wholesale and retail customers.
Must be able to answer customer questions about Sherwin-Williams products.
Must be able to recommend the right solutions.
Must be able to promptly resolve customer concerns.
Must be able to ensure maximum client satisfaction.
Must stay up-to-date with product features.
Must maintain the high quality and visual standards of the products and store.
Must achieve excellent customer service.
Must consistently meet the store’s sales goals.
Must be able to handle cash and other payment methods.
Must be able to handle electronic equipment.
Must be able to handle personal information.
Must be able to handle store merchandise and other items of value.
Must be able to have supervised or unsupervised access to cash, payment methods, electronic equipment, personal information, store merchandise and other items of value.
Must be able to undergo a review of criminal history.