Retail Part Time Store Associate

Office Depot•Hickory, NC
•$9 - $13

About The Position

As a part-time Retail Store Associate at Office Depot, you engage with customers in a friendly, knowledgeable manner and help create a positive shopping experience while driving sales. You recommend products, services, and solutions based on customer needs, help foster a vibrant sales culture, maintain visual and merchandising standards, and support freight and logistics activities. The role prioritizes customer satisfaction, community engagement, and a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. This entry-level role includes training in technology and print products and services. Store Associates use sales principles to create satisfying customer interactions and support business growth, with a focus on sales, service, and operational excellence, including in Print and Technology. Essential functions may require consent to periodic comprehensive background checks conducted by a third party. The position supports a safe and healthy work environment. The duties listed describe the general nature of the work and may not include every responsibility; other duties may be assigned.

Requirements

  • Basic computer skills, including the ability to use technology to access and enter job-related information.
  • Interpersonal and communication skills to build relationships with clients and associates.
  • Ability to read, write, and count accurately to complete documentation, use training tools, and process inventory.
  • A client-focused, positive, engaging, and action-oriented approach, with interest in the company’s brand, products, services, and solutions.
  • Consent to periodic comprehensive background checks may be required for essential functions.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior experience is not required.

Responsibilities

  • Proactively acknowledge and engage customers to support a positive, customer-centric experience.
  • Use the selling program to recommend appropriate solutions and promote additional products and services.
  • Stay informed about advertisements, promotions, sales, and loyalty programs.
  • Maintain the store and print department according to company appearance guidelines, keeping them neat, clean, and well stocked.
  • Follow standards for signage, labeling, and merchandise presentation.
  • Follow sorting and stocking guidelines and complete freight processes.
  • Keep the freight sorting area organized and set up according to guidelines.
  • Scan, investigate, and fill inventory lows and outs daily.
  • Develop selling skills and product knowledge using company sales and service tools, including completing applicable Tech, Print, and other training.
  • Continue education in relevant areas and obtain designated certifications when required.
  • Comply with company policies, procedures, and practices and support loss prevention efforts.
  • Support the company’s operational safety culture by working safely and addressing potential hazards or concerns.
  • Perform other duties as assigned.

Benefits

  • Competitive salaries and a benefits package, including a 401(k).
  • Opportunities to move and grow within the organization.
  • May be eligible to participate in an incentive program, subject to the Incentive Plan terms and conditions.
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