Store Associate

CVS Health•Hampton, VA

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, helping customers and supporting store operations. The role provides friendly, compassionate service; handles cashier transactions; maintains sales-floor inventory and pricing; supports store opening and closing; and helps keep departments such as photo and beauty stocked and operational. Associates may also assist pharmacy personnel, including working shifts in the pharmacy as opportunities arise, and promote CVS services and loyalty programs.

Requirements

  • Must be at least 16 years of age.
  • Ability to remain upright on the feet, particularly for sustained periods.
  • Ability to lift and exert up to 35 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and perform visual inspections involving small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as opportunities for growth and career development.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility
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