Store Associate - The Ordinary -Part Time- Nolita, NYC
About The Position
The Estée Lauder Companies Inc. is a global leader in beauty, offering a wide range of quality skin care, makeup, fragrance, and hair care products under prestigious brands. DECIEM, part of The Estée Lauder Companies, is known as 'The Abnormal Beauty Company' and operates with a mission to reimagine the beauty industry through innovation and a vertically integrated structure. DECIEM is home to brands like The Ordinary and NIOD, and is seeking a flexible, customer-service oriented Store Associate to join their team in Nolita, NYC. This role is crucial in delivering memorable customer experiences and upholding DECIEM's unique brand vision.
Requirements
- Comfortable in engaging customers and applying products to the customer while providing consultations.
- Ability to multi-task, while providing professional and outstanding customer service.
- Desire to spread brand awareness.
- Effective time management and communication skills.
Nice To Haves
- Experience in the Retail, and luxury industry is highly desirable.
- Experience within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
Responsibilities
- Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM’s vision through excellent service.
- Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training.
- Ensure standards for quality, customer service, and health and safety are met.
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products.
- Manage customer feedback and queries.
- Assist in maintaining counter standards of cleanliness and organisation.
- Be aware of and assist in maintaining DECIEM’s merchandising concepts.
- Ensure tidiness standards are always respected and maintained.
- Conduct product refunds and address customer issues in a positive manner.
- Responsible for building meaningful relationships with department managers and clients. High standard communication.
Benefits
- health insurance coverage (medical, dental, and vision insurance)
- wellness and family support programs
- life and disability insurance
- retirement savings plans
- education-related programs
- paid holidays and vacation time
- Commission/Bonus Plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
