Store Associate

CVS Health•West Valley, UT

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers’ needs and CVS Health’s healthcare services. The role includes cashiering, maintaining the sales floor, supporting store operations, and helping keep departments stocked and operational. Associates may assist pharmacy personnel and work regular shifts in the pharmacy as opportunities for growth and career development arise. This position is part time, with 20 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount of force regularly to move objects, including overhead lifting.
  • Close visual acuity to use a computer terminal and read or visually inspect small parts and details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately perform cashier duties, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support to all departments, including photo and beauty, ensuring departments are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Embrace and advocate for CVS services and loyalty programs that support customers’ health.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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