Store Associate

CVS Health•Berea, OH

About The Position

The Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and help meet their healthcare and retail needs. The role provides customer service, performs cashier duties, maintains the sales floor and inventory, supports store opening and closing activities, and helps keep departments operational. Associates may assist pharmacy personnel and work regular pharmacy shifts as an opportunity for growth and career development. The position also involves promoting CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate and differentiated service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career development opportunities.
  • Promote and advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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