Store Associate

CVS Health•Philadelphia, PA
•$15 - $19

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s health-focused services. The role includes providing attentive customer service, processing purchases, maintaining store merchandise and inventory, supporting store operations, and assisting other departments, including the pharmacy when needed. The position is part-time, with 20 anticipated weekly hours.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Anticipate customer needs, provide compassionate and differentiated service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately process cash, check, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as an opportunity for growth and career development.
  • Promote CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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