Store Associate

CVS Health•Holyoke, MA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers’ needs and CVS Health’s health care services. The role provides compassionate, attentive customer service; performs cashier and sales-floor duties; supports store operations; and helps keep departments stocked and operational. Associates may also support pharmacy personnel, including by working regular pharmacy shifts as opportunities arise.

Requirements

  • Must be at least 16 years of age.
  • Remain upright on the feet, particularly for sustained periods.
  • Lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently, and a negligible amount regularly, including moving objects overhead.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, demonstrate compassion and care, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Perform cashier duties accurately, including handling cash, checks, and credit card transactions in accordance with company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, by helping ensure they are stocked and operational and by staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular pharmacy shifts as part of growth and career-development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility
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