Store Associate

CVS Health•Los Gatos, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, independently and as part of a team, to support customers and CVS Health’s healthcare services. The role provides friendly, compassionate service; completes cashier and sales-floor duties; supports store operations and departments such as photo and beauty; and may assist pharmacy personnel, including through regular pharmacy shifts as an opportunity for growth and career development. The associate also promotes CVS services and loyalty programs that support customers’ health needs.

Requirements

  • At least 16 years of age.
  • Ability to remain upright on the feet for sustained periods.
  • Ability to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
  • Close visual acuity to use a computer terminal, read, and inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Anticipate customer needs, provide compassionate service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide support to all departments, including photo and beauty, keeping departments stocked and operational and staying current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career-development opportunities.
  • Advocate for CVS services and loyalty programs.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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