Retail - Store Associate
About The Position
The Safariland Group is a leading global provider of a diverse range of safety and survivability products. The Safariland Group offers a number of recognized brand names in these markets including Safariland®, Med-Eng®, ABA®, Second Chance®, Bianchi®, Break Free®, Protech® Tactical, Defense Technology®, Hatch®, Monadnock®, Identicator® and NIK®. The Safariland Group’s mission, “Together, We Save Lives”, is inherent in the lifesaving and protective products it delivers. The Safariland Group is headquartered in Jacksonville, Florida. Atlantic Tactical and United Uniform make up The Safariland Group’s retail and distribution business consisting of 8 retail locations ranging from the Carolina's through New York. Based on our tremendous growth we are adding to our Retail Team and have an exciting opportunity for an experienced Store Associate to be based at our Buffalo, NY location. This role provides a high level of customer service and interacts with customers in person, over the phone and via email. The Store Associate handles all retail transactions including cash, credit card, check and on-account purchases. A positive attitude and demeanor are expected, along with developing a working knowledge of the products sold. Prompt service to customers and timely return of phone calls and emails are essential.
Requirements
- Proficient computer skills
- Attention to detail and accuracy
- Strong organizational skills
- Ability to multitask
- Ability to adhere to Company policies and procedures
- Ability to adhere to Company safety policies and procedures
- Must be able to present a clean, professional image
- Must be able to keep work environment clean, presentable, and safe
- Responsible for entering in daily time keeping requirements
- Ability to pass criminal background check
- Must have a record of stability with employment history
- Must have an 'owners not renters' mentality
- Minimum of one (1) year related experience
- Sales experience includes handling or selling of firearms or tactical/protective law enforcement or emergency gear
- High school diploma or GED equivalent required
Responsibilities
- Assist customers with all types of sales including, but not limited to uniforms, firearms, and ammunition in person, over the phone and via email
- Complete required sales paperwork and registration documents for firearms sales
- Accountability in all retail transactions including cash, credit card, and on-account purchases
- Provide prompt and courteous customer service in person and over the phone
- Research information on products or orders for customers and provide communication to assist them in making the best product choice
- Assist with inventory placement, organization, and counting
- Continually develop comprehensive product knowledge on existing and new product lines
- Attend organizational or training meetings
- Report problems or issues to the Store Manager or Assistant Manager
- Merchandise and organize products on the sales floor
- Maintain a clean, safe and organized retail showroom
- Other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
