Copy of Store Associate (Part-Time)

South Puget Sound Habitat for Humanity•Olympia, WA

2d•$17 - $18•Onsite

About The Position

The Store Associate plays a vital role in Store operations with a strong focus on creating a rewarding experience for customers, donors, and volunteers. Sales Associates effectively utilize the point of sales system, give excellent customer service, and insure volunteer engagement. They work alongside volunteers and other employees, answering donor/customer questions in regards to pricing, homeownership, volunteering, and current projects. This position is for an outgoing person who likes providing great customer service, working with a team and working to support the Habitat mission. They should enjoy a fast-paced work environment and a wide variety of tasks during a typical work day, and like to be on their feet and moving around the majority of their time at work.

Requirements

High school diploma or equivalent
Must be 18 years of age
Ability to accurately and safely operate store equipment such as computers, pallet jacks, etc
Strong relationship building skills with an ability work constructively with a variety of people
Able to read, count, write and communicate effectively ensuring correct completion of all documentation
Must be able to organize, plan and prioritize work to completion
Ability to pass a background and reference check
Commitment to the South Puget Sound Habitat mission and core values

Nice To Haves

Retail/ customer service experience is a plus, but not required.
Experience with operating a POS system
Cash handling experience

Responsibilities

Greet customers and donors entering the area, ensuring they receive outstanding service by providing a friendly environment
Collaborate with other team members to keep the sales floor area clean and organized
Answer telephone and assist callers in a professional and courteous manner
Explain store policy to customers including sold/hold policy
Use of radio communication between staff and volunteers
Receive payment by cash, credit cards, or automatic debits
Assist loading customer purchases using proper safety practices and equipment
Maintain a high level of cash management for accuracy
Intake appropriate donations answering customer/donor questions, and provide information on procedures and accepted items
Stock merchandise paying attention to presentation, correct department placement, marking prices on shelves and items
Assist in maintaining the back stock room and setting up merchandise displays on the sales floor
Use of internet to research donated merchandise to insure fair and appropriate pricing
Establish and maintain positive interpersonal relationships with volunteers in the store, driving engagement to build a rewarding store experience
Maintain a “team first” outlook, supporting the success of the team and the mission in attitude, ideas, and actions; lead by example and with active, creative input for growing and improving the organization.
Meet and endorse organization standards for record keeping and information sharing.
Contribute to organization events, helping as necessary with set up/take down, management, networking, various tasks, etc.
Participate in intentional learning efforts, including events relating to understanding institutional racism and building cultural competency.