Store Associate & Company Historian – Part Time

Shelby American Inc•Las Vegas, NV

5d•$18 - $19•Onsite

About The Position

This part-time position (up to 29 hours/week) is responsible for leading guided tours at the Shelby Heritage Center, educating and entertaining visitors. When not leading tours, the associate will assist the store with tasks such as prepping and stocking merchandise, maintaining inventory, cleaning, and preparing tour bags. The role requires an outgoing personality, comfort with public speaking, and a positive outlook. The associate will also need product knowledge of Shelby vehicles, historical information about Carroll Shelby, and a general understanding of car mechanics.

Requirements

Assisting others
Evaluating information to determine compliance with standards
Organizing, planning, and prioritizing work
Establishing and maintaining interpersonal relationships
Documenting/recording information
Communicating with supervisors, peers, or subordinates
Communicating with persons outside organization
Thinking creatively
Updating and using relevant knowledge
Performing administrative activities
Identifying objects, actions, and events
Interpreting the meaning of information for others
Processing information
Monitor processes
Making decisions and solving problems
Getting information
Interacting with computers
Scheduling work and activities
Performing for or working directly with the public
File or retrieve paper documents and related materials
Compile numerical or statistical data
Prepare reports and certificates for vehicle leaving our facility as completed
Processing outgoing mail
Comply with company policies and/or regulations
Use computers to enter, access or retrieve data
Prepare reports for management upon request
Assist with coordination of activities if requested
Restock and maintain office forms
Attend company meetings
Maintain customer records, reports, or files
Write business correspondence
Answer customer or public inquiries
Use word processing or desktop publishing software
Maintain records management systems
Use oral or written communication techniques
Requires repetitive movement
Standing for six to eight hours per shift
Lifting boxes
Face-to-face discussions with individuals or teams
Use of electronic mail
Telephone conversations
Contact with others (face-to-face, by telephone, or otherwise)
Opportunity to make decisions without supervision
Freedom to determine tasks, priorities, and goals
Requires repeating the same physical activities or mental activities over and over
Requires being exact or highly accurate
Requires meeting strict deadlines
Requires work with external customers or the public
Work with others in a group or team
Coordinating or leading others in accomplishing work activities
Product knowledge of the types of vehicles and trucks we sell.
General knowledge of the types of vehicles and trucks we have built in the past 50 years.
General historical information of our founder: Carroll Shelby.
Good overall knowledge of the workings of a car.
Basic Skills: Active learning, active listening and critical thinking to include public speaking.
Social Skills: Coordination, instructing, negotiation, persuasion, service orientation, social perceptiveness.
Resource Management Skills: Time management.
Desktop Computer Skills: Internet and Email.
Required: Customer and personal service, English language.
Historical and current knowledge of key vehicles and events of Shelby American Inc.
Proficient in Microsoft Office Suite; Word and Excel.

Nice To Haves

Outgoing personality
Comfortable publicly speaking in front of a crowd
Positive outlook

Responsibilities

Lead the scheduled tours at the Heritage Center.
Greet customers in a friendly manner.
Regular and consistent attendance.
Ability to work independently without constant supervision.
Provides customer service support.
Educate the public of our past and present activities, products and services.
Refer people to the appropriate Sales Team personnel.
Recommend improvements or changes needed for the Heritage Center.
Perform Special Tours as assigned by management and/or direct supervisor.
Required to wear assigned Shelby apparel as designated by the Store Management, which will be supplied to the Associates.
Be knowledgeable of the merchandise and current promotional offers in the store.
Be resourceful in assisting with any customer inquiries (ie: answering their questions or directive them to who can answer their question(s).
Must work well individually and with others.