Store Assistant (Bonused)

Circle K Stores•Elizabeth, PA

14h•Onsite

About The Position

The Store Assistant supports the Store Manager in operating the store, delivering customer service, maintaining the facility and merchandise, and supervising employees. The role performs the duties of Customer Service Representative and Lead CSR positions, provides shift supervision, and assumes Store Manager responsibilities when needed. The Store Assistant works onsite and may need to work opposite shifts from the Store Manager, with open availability for days, evenings, overnights, and weekends. The position handles customer transactions and concerns; maintains store cleanliness and equipment; keeps products stocked, rotated, and attractively displayed; and supports sales, financial, staffing, security, and administrative controls. Duties include keeping records, completing daily banking and reports, assisting with scheduling and employee development, and reporting operational or safety concerns. The role requires dependable onsite attendance and may involve irregular hours. The hiring range is $17.00 to $21.00. The role is based at Store 2743005, 998 Hayden Blvd, Elizabeth, Pennsylvania 15037.

Requirements

High school diploma or equivalent.
Six months to one year of retail and management work experience is preferred.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership.
Ability to communicate information and ideas clearly and understandably.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as cash registers, scanners, beverage dispensers, and other machines or tools.
Ability to perform the essential duties and meet the described physical and work conditions.
Valid driver's license and dependable transportation.
Ability to work opposite shifts of the Store Manager and maintain open availability.
Ability to lift and/or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally; reach, grasp, manipulate, push, pull, bend, twist, stoop, kneel, squat, stand, and walk as required.
Ability to work alone and communicate orally; may need to climb a ladder.
Ability to work indoors and outdoors, including occasional exposure to cold or warm temperature extremes and noise.

Responsibilities

Provide and coach staff to provide courteous, attentive customer service; greet customers, offer assistance, and resolve routine concerns.
Accurately process sales and payments using the cash register and operate fuel, lottery, money order, and telecommunications equipment.
Maintain awareness of facility conditions, report equipment or supply needs, and perform or direct housekeeping duties, including cleaning floors, windows, counters, bathrooms, equipment, and outdoor areas.
Ensure merchandise is stocked, rotated, and displayed appropriately; assist with inventory orders and implement price changes and signage.
Ensure shift sales transactions are entered accurately and at the time of purchase, payments are placed in the register, and correct change is made.
Maintain cash, sales, payroll, and inventory records; account for variances; complete daily bookkeeping, invoicing, gasoline data, banking, closeout analysis, and weekly time and attendance processing.
Report sales, cash, inventory, or operating discrepancies to the Store Manager and follow company guidelines for breakage and spoilage.
Oversee store employees as directed, supervise shifts, assume Store Manager responsibilities when needed, and schedule employees according to company guidelines and business needs.
Perform and train employees in Customer Service Representative and Lead CSR duties; assist with counseling, feedback, performance improvement, and employee management.
Assist the Store Manager in maintaining a safe environment and protecting company assets; report incidents and potentially unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports; maintain inventory levels and shift audits; complete cash drawer counts and shift-change reports.
Maintain regular, predictable onsite attendance, work with minimal supervision, and perform other duties as assigned.