Store Assistant Manager

The Salvation Army USA Central TerritoryWest Allis, WI
$14 - $16Onsite

About The Position

At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, supervising staff, driving production and sales goals, and creating a positive experience for donors and customers.

Requirements

  • Ability to support and supervise store staff in daily operations
  • Reliable attendance and punctuality
  • Strong communication, leadership, and teamwork skills
  • Basic math and computer skills, including POS and payroll systems
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to stand and walk for most of the shift
  • Ability to bend, reach, and lift or move merchandise throughout the day
  • Ability to safely lift and move up to 50 lbs regularly (team lift up to 100 lbs)
  • Valid Driver’s License with ability to drive on behalf of The Salvation Army per policy
  • High school diploma or equivalent
  • Ability to pass pre-employment background check and meet hiring requirements

Nice To Haves

  • Associate degree in Business, Retail, or related field
  • Previous retail or thrift store experience
  • Experience with staff supervision, scheduling, and training
  • Experience with inventory control and merchandising

Responsibilities

  • Assist in supervising, training, and supporting store employees and beneficiaries
  • Support recruiting, interviewing, scheduling, and payroll processes
  • Help oversee donation processing, pricing, merchandising, and sales floor presentation
  • Monitor and support daily production and sales goals
  • Ensure excellent customer service and donor relations
  • Maintain store safety, cleanliness, and compliance with TSA and OSHA policies
  • Assist with inventory control, product rotation, and shrink reduction
  • Support cash handling, register procedures, and bank deposits
  • Communicate regularly with the Store Manager on operations, concerns, and opportunities
  • Help ensure onboarding and training completion for new hires
  • Assist in managing store expenses within budget guidelines

Benefits

  • 403(b) retirement savings plan (immediate eligibility)
  • Voluntary life insurance options available
  • Vacation days
  • Sick days with discretionary days
  • Paid holidays
  • Employee Assistance Program
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