Seasonal Store Advisor

Mountain Equipment CompanyWinnipeg, MB
Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. Members visit MEC for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports, and travel. As a Seasonal Store Advisor, you will be instrumental in helping members plan their adventures, from dream trips to weekend getaways, catering to both first-timers and seasoned outdoor enthusiasts. You will also work alongside incredible coworkers who share a passion for the outdoors.

Requirements

  • Ability to lift 50 lb. and walk 10,000 steps per day.
  • Previous retail or customer service experience is a plus, not a must.
  • Curiosity about gear and a desire to learn more (training will be provided).
  • Fully open availability to work Saturdays or Sundays.
  • Good natured, outgoing, welcoming vibe and genuinely like helping people.
  • Customer service mindset; willing to go out of your way to provide an excellent member experience.
  • Skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
  • A "can do" attitude and a desire to learn new things.

Nice To Haves

  • Product knowledge in camping, cycling, packs, or any other outdoor activity is a great asset.
  • Availability to work a variety of shifts between Monday and Friday, 7:00 am and 7:30 pm.
  • Preference will be given to evening and weekend availability.

Responsibilities

  • Provide exceptional member service by matching people with gear that suits their needs.
  • Share real-world experience about products.
  • Assist with visual merchandising.
  • Lend a hand to other staffers.
  • Organize inventory and ensure members receive the products they need.
  • Spread the word about MEC events and services.
  • Learn about new products, technology, and features, including sustainability.
  • Help more people in Canada get active outside, whether planning for a family camping trip or a backcountry expedition.

Benefits

  • Competitive hourly rate and clear pay increase program.
  • Discounts on gear for outdoor activities.
  • Opportunities to join outdoor excursions with other MEC staffers.
  • Equipment Demonstration Program (gear rental program).
  • Training and product knowledge.
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