Seasonal Store Advisor

Mountain Equipment CompanyBarrie, ON
Onsite

About The Position

MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where individuals can be themselves. Members visit MEC for gear and advice on a wide range of outdoor activities including hiking, camping, climbing, cycling, watersports, snowsports, and travel. The Seasonal Store Advisor will assist members in planning their outdoor adventures, from dream trips to weekend getaways, catering to both first-time adventurers and experienced outdoor enthusiasts. The role emphasizes creating a positive experience for members and fostering connections among coworkers, who are often described as a favorite aspect of working at MEC.

Requirements

  • Ability to work with a diverse, inclusive, hands-on, collaborative team.
  • Passion for the outdoors.
  • Product knowledge in camping, cycling, packs, or other outdoor activities is a great asset.
  • A "can do" attitude and willingness to learn new things.
  • Skills include personal integrity and awareness, customer focus, initiative, teamwork, and the ability to develop oneself and others.
  • A good-natured, outgoing, and welcoming demeanor with a genuine liking for helping people.
  • A customer service mindset with a commitment to providing excellent member experiences.
  • Ability to lift 50 lb. and walk 10,000 steps per day.
  • Previous retail or customer service experience is a plus, but not required.
  • Curiosity about gear and a desire to learn more (training will be provided).

Nice To Haves

  • Availability to work a variety of shifts between Monday and Friday, 7:00 am and 9:00 pm.

Responsibilities

  • Provide exceptional member service by matching individuals with gear that suits their needs.
  • Share real-world experience and product knowledge with members.
  • Assist with visual merchandising and support other team members.
  • Organize inventory and ensure members receive the products they need.
  • Promote MEC events and services.
  • Learn about new products, technology, and sustainability features.
  • Encourage people to engage in outdoor activities by assisting with planning for various types of trips.

Benefits

  • Competitive hourly rate and clear pay increase program.
  • Discounts on gear for various outdoor activities.
  • Opportunities to join outdoor excursions with MEC staffers.
  • Equipment Demonstration Program (gear rental program).
  • Training and product knowledge development.
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