Store A Manager (5385

Circle K StoresNavarre, OH
Onsite

About The Position

The Store A Manager is responsible for the overall operations of the store, including leadership, customer service, financial management, and team development. This role involves direct supervision of employees, ensuring the store is clean, stocked, and well-organized, and maintaining positive relationships with suppliers and the community. The manager plays a key role in training staff on customer service, safety procedures, and financial accountability.

Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to supervise and manage the functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms.
  • A valid driver's license and dependable transportation.
  • Ability to have open availability.
  • Ability to communicate (orally and in writing) in English.
  • Ability to perform essential duties and physical functions.
  • Ability to work in the described conditions.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

  • Directly supervise the activities of 2 or more full-time employees.
  • Recruit, hire, and train employees, ensuring excellent customer service.
  • Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
  • Maintain a professional and supportive image among subordinates and supervisor.
  • Schedule employees within Company guidelines to meet business needs and maximize customer service.
  • Implement non-discriminatory management skills in hiring, training, counseling, mentoring, motivating, and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely and professional manner.
  • Provide regular and predictable onsite attendance.
  • Promote and ensure a safe, positive public image within the neighboring community.
  • Prepare and deliver timely performance appraisals, including check-ins and ongoing anniversary reviews.
  • Train all employees on customer service, store image, marketing execution, and safety procedures.
  • Mentor and train employees on cash awareness and expectations to reduce risk.
  • Ensure employees complete all required training in a timely manner.
  • Develop methods to ensure timely and proper communication to all employees.
  • Establish periodic communication meetings with store employees and the District Manager.
  • Evaluate and develop specific action plans to meet store objectives.
  • Organize and maintain all store files and manuals.
  • Manage and supervise employees to ensure accurate and timely completion of reports.
  • Manage and supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure all required employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform financial analysis to maximize sales and net profits.
  • Notify District Manager of any sales, cash, inventory, or operating discrepancies.
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