Full Time Storage Manager

Absolute Storage Management•Alpharetta, GA

4d•Onsite

About The Position

This is a Full Time Storage Manager position. The role involves assisting customers with renting units in-person, via phone, and through other advertising/marketing opportunities, enhancing sales through rentals, insurance, and moving supplies. The position requires providing excellent customer service by identifying storage needs and offering solutions, guiding new customers through rental processes, and resolving issues professionally and positively. Responsibilities also include maintaining daily cleanliness and organization of the office, restrooms, grounds, and vacant units, keeping well-organized records, and performing minor maintenance tasks and regular property inspections. The role also requires shopping local competitors in-person and online, reporting gathered information to supervisors and other departments, and performing additional marketing functions. Additionally, the position involves monitoring rates, specials, and revenue-related factors, performing required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits, and completing auctions according to policy and laws. If at a participating location, the role includes assisting tenants with completing, processing, and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.

Requirements

High school diploma/GED required
A background screening will be conducted at time of hire.
For positions that involve driving, a valid driver’s license and reliable transportation are required

Nice To Haves

Experience in sales or retail environment preferred
Experience in fast-paced, customer service-related environment preferred
At least one year of experience in property management experience preferred

Responsibilities

Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
Resolves issues professionally and positively
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
Monitors rates, specials, and revenue-related factors
Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.