Storage Customer Service Representative

U-Haul•Houston, TX

5d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Storage Customer Service Representative. This role involves being the face of U-Haul Company’s exceptional service, assisting customers with their needs by inspecting and maintaining equipment. You will also use up-to-date technology to dispatch and return equipment. This position includes on-the-job education, with a 'Hire Fast, Pay Fast' philosophy. Candidates can start immediately and get paid daily. Two hands-on working interviews are offered, with payment for each. A $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores are also offered.

Requirements

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Responsibilities

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.