Storage Customer Service Representative
About The Position
U-Haul is seeking friendly, motivated individuals to join their team as Storage Customer Service Representatives. In this role, you will be the face of U-Haul Company's exceptional service, supporting customers on their journeys by inspecting and maintaining equipment. You will also utilize technology to dispatch and return equipment. This position provides on-the-job education, with a 'Hire Fast, Pay Fast' philosophy, offering same-day pay for interviews and a hiring bonus. U-Haul is committed to a culture of health and wellness and will not hire individuals who use nicotine products in specific states.
Requirements
- Driver’s license and the ability to maintain a clean driving record
- Excellent communication skills
- Available to work on weekends and holidays
Responsibilities
- Support the site manager with facility operations.
- Answer phone inquiries from active and prospective customers.
- Show storage units, explain the terms of rental agreements and prepare rental contracts.
- Perform general routine property cleanup and minor repair work.
- Ensure that all vacant storage units are clean, dry, secure and available for new customers.
- Perform other duties as assigned.
- Participate in ongoing continuous U-Haul education through U-Haul University.
Benefits
- On-the-job education
- Hiring bonus
- Cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
