Storage Customer Service Representative

U-Haul•Hidalgo, TX

4d•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Storage Customer Service Representative. In this role, you will be the face of U-Haul Company's exceptional service, working as part of a support team to assist customers with their needs. This includes inspecting and maintaining equipment, and using up-to-date technology to dispatch and return equipment. The position offers on-the-job education, with a 'Hire Fast, Pay Fast' philosophy, allowing for same-day start and pay. Two hands-on working interviews are scheduled, with payment for each. A $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores are also offered.

Requirements

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Responsibilities

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.