Storage Customer Service Representative

U-Haul•Hanover, MA

21h•Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the position of Storage Customer Service Representative. This role involves working as part of a support team to provide exceptional service to customers, ensuring they receive the help they need. Responsibilities include inspecting and maintaining equipment, and assisting customers with equipment dispatch and return using up-to-date technology. The position offers on-the-job education, with a 'Hire Fast, Pay Fast' philosophy, allowing for immediate start and daily pay. Two hands-on working interviews are scheduled, and candidates are paid for each. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

Driver’s license and the ability to maintain a clean driving record
Excellent communication skills
Available to work on weekends and holidays

Responsibilities

Support the site manager with facility operations.
Answer phone inquiries from active and prospective customers.
Show storage units, explain the terms of rental agreements and prepare rental contracts.
Perform general routine property cleanup and minor repair work.
Ensure that all vacant storage units are clean, dry, secure and available for new customers.
Perform other duties as assigned.
Participate in ongoing continuous U-Haul education through U-Haul University.