Storage Customer Service Representative

U-Haul • Johnson City, NY

16d • Onsite

About The Position

U-Haul is seeking friendly, motivated individuals for the role of Storage Customer Service Representative. In this position, you will be the face of U-Haul Company's exceptional service, working as part of a support team to assist customers with their needs. This includes inspecting and maintaining equipment, and using technology to dispatch and return equipment. The position offers on-the-job training, with the possibility to start immediately and get paid daily. U-Haul offers two paid hands-on working interviews and a $100 hiring bonus. Additionally, a $300 cash bonus is available upon completion of the U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.

Requirements

• Driver’s license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays
• Applicants must be legally authorized to work and must not require employer sponsorship.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work, including shoveling snow.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Benefits

• $100 hiring bonus
• $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
• Paid hands-on working interviews

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed