Storage Administrator

CADOGAN TATE NEW YORK•Brooklyn, NY

About The Position

To support the Storage Department by maintaining accurate inventory records, conducting inventory audits and reconciliation activities, and ensuring storage information is accurately recorded within Moveware and related systems. The role will work closely with warehouse and inventory teams to improve inventory accuracy, optimize storage utilization, support operational efficiency, and contribute to revenue-generating storage opportunities through effective inventory and account management.

Requirements

Bachelor's degree preferred.
Experience in inventory and/or warehouse management, quality control, or a related field.
Strong attention to detail, inventory reconciliation skills, audit and compliance awareness, and proficiency with inventory management systems.
The ability to maintain accurate records while working collaboratively across operational and client service teams.
Experience in administrative support, data entry, and documentation.
Strong attention to detail and commitment to maintaining accurate records of accounts.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Excellent organizational, time management, and problem-solving skills.
Strong customer service and relationship-building skills.
Interest in operations, client services, logistics, registrar, and revenue management.
Experience working cross-functionally, with a high level of customer service skills, and very detail-oriented.
Effective written and verbal communication skills.
Ability to work independently while collaborating with cross-functional teams.
Proficiency in Microsoft Office Suite and the ability to learn new software systems quickly; Moveware experience is preferred but not required, and training will be provided.
Experience with inventory, warehouse, or storage management systems is an asset.
Professional, adaptable, and results-oriented with a commitment to delivering exceptional service.
Experience supporting storage protocols, compliance, coverage, billing processes, inventory audits, and process improvement initiatives is highly desirable.

Nice To Haves

Moveware experience is preferred but not required, and training will be provided.
Experience with inventory, warehouse, or storage management systems is an asset.
Experience supporting storage protocols, compliance, coverage, billing processes, inventory audits, and process improvement initiatives is highly desirable.

Responsibilities

Provide administrative support and inventory management services for warehouse and studio storage operations.
Maintain accurate client account records, inventory data, storage locations, and property movements within internal systems.
Process scanned paperwork, inventory transactions, diary entries, and storage-related documentation.
Monitor and document inventory discrepancies, damages, and location variances.
Liaise with warehouse, studio, and account management teams to ensure accurate inventory records and account maintenance.
Support the client experience through account setup, inventory administration, billing processes, and post-invoice communications.
Maintain accurate account information within Moveware, the Client Portal, and other internal systems.
Ensure client files and project documentation are maintained and assist with client initiatives as directed by the Storage Manager or Storage Coordinator.
Process storage and studio billing estimates using established procedures and internal resources.
Prepare billing documentation and charges for review and approval by the Storage Manager and Storage Coordinator.
Monitor and follow all Coverage, Compliance, Sales Tax, KYC, and company release protocols.
Perform routine account audits to verify inventory accuracy and account integrity.
Provide support for inventory reconciliation and monthly account review activities.
Assist in identifying and correcting account discrepancies to improve inventory accuracy.
Support audit and system improvement projects in collaboration with the Storage Manager, IT, and operational teams.
Contribute to the continuous improvement of storage administration processes and record management practices.
Work collaboratively with warehouse, studio, and account management teams to support client projects and daily operations.
Communicate inventory issues, discrepancies, and account concerns to the Storage Manager and appropriate stakeholders.
Assist with special projects and departmental initiatives as assigned.
Adhere to all company policies, procedures, and standards.
Maintain compliance with Health & Safety requirements.
Demonstrate professionalism, confidentiality, and attention to detail in all aspects of work.
Act at all times in the best interests of the company, its clients, and its employees.
Liaise with the Dispatch and operational departments regarding collections, deliveries, and packing requirements, ensuring the client’s expectations are met.
Ensuring the department calls are handled in a prompt and professional manner.
Assisting your line manager, General Manager and Director when required.
Ensure a high degree of detail and focus on every job.