5 am Stocking Seasonal Position

Michaels•Cape Coral, FL

1d•Onsite

About The Position

This role is responsible for assisting customers, processing transactions, and maintaining store inventory. Key duties include helping customers find products, providing checkout services, promoting loyalty programs, and assisting with online order fulfillment. The position also involves participating in truck unloading, stocking merchandise, and ensuring the store is well-organized and stocked. Additionally, the role supports safety and loss prevention initiatives and adheres to company policies and procedures. Team members are expected to interact positively with colleagues and customers, upholding the company's vision and values. Cross-training in Custom Framing is also a component of this role.

Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and provide them with solutions.
Provide a fast and friendly checkout experience; execute cash handling to standards.
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on the Voice of Customer (VOC) survey.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in the truck unload, stocking, and planogram (POGs) processes.
Complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
Cross trained in Custom Framing selling and production.
Other duties as assigned.