Full Time Stocking/Merchandising Manager

Michaels•Fort Worth, TX

1d•Onsite

About The Position

The Stocking/Merchandising Manager role is a full-time position primarily responsible for leading and supporting inventory management, merchandising standards, and ensuring the store is well-merchandised and in-stock for customers. This role involves assisting the Store Manager with various operational duties, managing truck processes, executing planograms and AD sets, and maintaining visual merchandising standards. The position also includes responsibilities for team leadership, customer service, and cross-training in areas like Custom Framing.

Requirements

3 or more years in a management role.
5 years of customer service experience.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Nice To Haves

Retail merchandising experience.
Special Certifications or technical skills.
Experience with Custom Framing selling and production.

Responsibilities

Lead and support inventory management and merchandising standards and maintenance.
Plan for and provide a well merchandised and in-stock store for the customer to shop.
Help customers shop and find what they are looking for.
Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s.
Manage, execute and support the planogram process (POG’s) to standard.
Manage, execute and support the AD set processes.
Manage and execute shrink and safety programs.
Serve as Manager on Duty (MOD).
Maintain seasonal sets and the feature space to our visual merchandising standards.
Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni channel processes.
Cross trained in Custom Framing selling and production.
Other duties as assigned.