About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. It models and demonstrates exceptional customer service standards by following the One Best Way service model, managing customer service initiatives, ensuring customer needs are met, and developing action plans for improvement. The position drives financial performance and sales by reviewing Profit & Loss statements, assisting in budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. It provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The role coordinates and completes job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, measuring progress, and identifying improvement opportunities. It ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing action plans and utilizing the Open Door Policy.

Requirements

  • 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Models and demonstrates exceptional customer service standards.
  • Drives the financial performance and sales of the designated store area.
  • Provides supervision and development opportunities for hourly associates.
  • Coordinates, completes, and oversees job-related activities and assignments.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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