(USA) Stocking 2 Coach, Non-Complex, Management

WalmartBig Rapids, MI
$65,000 - $100,000Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. The Stocking Coach models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans to correct deficiencies. This role drives the financial performance and sales of the designated store area by reviewing Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. It monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently, promoting a belonging mindset, and recruiting and developing qualified associates. It coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. The role ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity. It builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging. The Stocking Coach attracts and retains talent, empowers and develops talent, and recognizes others' contributions. It acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The role serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. It makes decisions based on data insights and analysis, balances short and long-term priorities, and considers all stakeholders when making plans. The Stocking Coach displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. It drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Drives the financial performance and sales of the designated store area.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
  • Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

  • Medical, vision and dental coverage.
  • 401(k)
  • Stock purchase
  • Company-paid life insurance.
  • PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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